Excellent customer service

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• Proximity and reactivity - Thanks to our three ideally located agencies and our experienced and dedicated managers

• Regular visits - Periodic check-up of the building, followed by a summary report communicated to the Council of Condominium with a proposed action plan.

• Availability - Teams available every day of the week and on-call service available 7 days a week, 24 hours a day.

• Communication - Provision of documents by email, mail at the request of interested parties and via a secure website dedicated to your condominium.

Rigorous and transparent bookkeeping

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• Calls for provisions - issued no later than the 1st day of the beginning of the quarter

• Statements - prepared within 30 days of the balance sheet date

• Payment made via the condominium's accounts - Secure tracking

• Collection procedure - of unpaid charges established with the collaboration of specialized lawyers

• Transparency in the keeping of accounts - Cash flow statement communicated periodically to the auditor

Cost control

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• Very restrictive pricing policy towards suppliers to obtain the most advantageous rates for the benefit of your condominium.

• Calls for tender carried out for all works envisaged

• Thorough follow-up by an experienced manager

• Acceptance of work

• Immediate handling of any new claim file